GRROX

Product Availability

We strive to keep all products on our online marketplace in stock. However, there may be instances where certain products are unavailable due to high demand or other unforeseen circumstances. In such cases, we will notify you promptly and provide alternative options if available.

Order Cancellation

If you wish to cancel an order, please do so within 24 hours of placing it. Once your order has been processed and shipped, we are unable to cancel it. You may refer to our Return Policy for information on returning items after they have been received.

Shipping and Delivery

We aim to deliver all orders in a timely manner. The estimated delivery time will be provided to you during the checkout process. Delays may occur due to external factors such as weather conditions or carrier issues. We will do our best to keep you informed of any delays.

Refund Policy

If you are not satisfied with your purchase, you may request a refund within 30 days of receiving the product. Items must be returned in their original condition. Refunds will be processed within 7-10 business days after the returned items have been received and inspected.